Shipping & Returns
Sending the package
As a general rule, packages are sent within 24 hours of receipt of payment, through Correos Express or Celeris with a tracking number.
Shipping costs include handling and packaging costs. All products are packed with plastic and cardboard so that they are well protected at all times.
In the case of original orders or large orders (above 200eur), we apply a surcharge to add additional shipping insurance and additional packaging.
Shipping costs to Peninsula and Balearic Islands
Shipping costs to the Canary Islands, Ceuta and Melilla
Shipping costs to the EU (except Spain)
If you are from outside the EU and want to place an order, please get in touch via email firstname.lastname@example.org, so that we can calculate the specific shipping costs for your country.
If you wish to return an order, you must contact us within 14 days of the package being shipped. The package and order must be in perfect condition and the shipping costs must be borne by the customer. Get in touch with us at email@example.com to process it.